1. Introduction
Welcome to OptiMarkAI. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, process, and protect your information when you visit our website (optimark.ai) and use our AI website analysis, redesign, and optimization services.
By accessing or using our services, you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy. If you do not agree with the terms outlined here, please discontinue using our website and services.
2. Information We Collect
We collect information from you in several ways when you interact with our website:
A. Information You Provide to Us
- Audit Submissions: When you request a free website audit, we collect the website URL you submit, along with your contact information.
- Contact Details: When filling out our forms, we collect your name, business email, and any details you provide in message fields.
- Customer Support: If you contact us directly via email, we collect the content of your message, email address, and attachments.
B. Information We Collect Automatically
- Usage Data: We automatically collect information about your interaction with our site, such as pages visited, buttons clicked, and time spent, using analytics tools.
- Device Information: This includes your IP address, browser type, operating system, and screen resolution.
- Cookies: We use cookies to store user choices (such as consent preferences) and track site behavior. Refer to Section 7 for details.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- To generate and deliver your free AI-powered website transformation audit.
- To provide, maintain, and optimize our website and user experience.
- To communicate with you regarding your audit, answer inquiries, and offer optimization services.
- To monitor and analyze trends, usage, and activities to improve website performance.
- To personalize marketing campaigns and retarget relevant advertisements (subject to your cookie preferences).
- To detect, prevent, and address technical issues or security threats.
4. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We share your information only in the following circumscribed situations:
- Service Providers: We share data with trusted third-party providers who perform services for us (e.g., database storage through Supabase, hosting on Vercel, error tracking through Sentry, and analytics tools). These providers are contractually obligated to protect your data.
- Marketing Partners: If you consent to marketing cookies, we may share hashed event data with platforms like Meta (Facebook Pixel) to serve relevant advertisements.
- Legal Compliance: We may disclose information if required to do so by law, or in response to valid requests by public authorities in North Macedonia or international jurisdictions.
5. Data Security
The security of your data is important to us. We implement industry-standard administrative, physical, and technical security measures (including SSL encryption, secure API integrations, and access controls) to protect your information from unauthorized access, loss, or alteration. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
Depending on your location, you may have specific data protection rights under regulations like the GDPR:
- Access & Correction: You have the right to request a copy of the personal data we hold about you and request corrections to any inaccuracies.
- Deletion: You can request that we delete your personal data from our active databases.
- Object or Restrict Processing: You can ask us to stop processing your data or restrict how we use it.
- Data Portability: You may request a transfer of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at optimark.ai01@gmail.com. We will respond to your request within 30 days.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your privacy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us: